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Educate and motivate your staff to help you build
a practice that’s positive, thriving, efficient and a welcoming
place for your patients. From in-office customer service to telephone
manners and habits, working with difficult patients to strong interoffice
communication, these one-hour training modules each include a facilitator’s
guide, a workbook, a media file and a certificate of completion.
Defining Moments
Wizard of Flaws
Run for Cover
Speaking Eye-to-Eye
When Your Patient Is Your Customer
ACUVUE® Product Commercials
 Staff
education materials are in Adobe® Acrobat® format. If you
don’t have Acrobat Reader, you can download
it free of charge.
Clicking on the link to Adobe® Acrobat® Reader® will
take you to a web site to which this Privacy Policy does not apply.
You are solely responsible for your interactions with such web sites.
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